Frequently Asked Questions
Everything you need to know about powering your home with Hyundai.
Does Hyundai Power Pakistan offer home delivery across the country?
Yes, we provide secure and reliable doorstep delivery to all major cities and remote areas across Pakistan through our authorized logistics partners.
What payment methods do you accept for online orders?
We accept various payment methods including Cash on Delivery (COD), Direct Bank Transfers, and secure Credit/Debit card payments via our online portal.
Do your products come with an official warranty?
All Hyundai Power products, including generators and power tools, come with a standard manufacturer's warranty. Specific warranty periods vary by product category.
How can I track the status of my order?
Once your order is dispatched, you will receive a tracking number via SMS or email, which you can use on our website or the courier's portal to monitor your shipment.
What is your return and exchange policy?
We offer a 7-day return policy for products that are defective or damaged upon arrival, provided they are in their original packaging and have not been used.
Are spare parts and after-sales service available?
Yes, we maintain a comprehensive inventory of genuine spare parts and have dedicated service centers across Pakistan to ensure your equipment remains in top condition.